Help centre

Answers without the runaround.

Choose the question closest to what you are trying to do. You can always start with one simple step.

PRACTICAL STEP

Set up on Android

Understand Android VPN permissions, filtering controls and the settings that affect what your phone shows.

Set up Smart Boundaries with confidence

PRACTICAL STEP

Filtering does not appear to work

Understand common reasons DNS filtering may behave differently across apps, sites or device settings and how to troubleshoot carefully.

When filtering is not behaving as expected

PRACTICAL STEP

Questions about your plan or habit tools

Read about goals, urge support, check-ins and the limits of app-based help.

Good questions deserve straight answersMake a plan you can live withWhen an urge arrives, you have options

PRACTICAL STEP

When you need support beyond an app

Browse free crisis and professional-help resources for the United States, United Kingdom, Canada and Australia.

Some moments need human support

Good to know

Questions, answered.

Clear answers help you make a choice that suits you.

Where should I start with a product question?

Start with the Android permissions guide, filtering troubleshooting and frequently asked questions.

Is the app a substitute for therapy?

No. Seek qualified help if your behavior causes significant distress or interferes with daily life.

Keep exploring

Find your next useful step.

Android setupSet up Smart Boundaries with confidence.TroubleshootingWhen filtering is not behaving as expected.Frequently asked questionsGood questions deserve straight answers.Your personal planMake a plan you can live with.Guided urge supportWhen an urge arrives, you have options.

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